Why Work With Us?
Do you have a passion for producing quality, skilled work, whilst delivering exceptional customer service?
Are you looking for a new challenge to begin or enhance a career in the facilities & building maintenance industry?
ECMS offer a unique opportunity to map out your career path from day one, offering great training programmes, skills development, ongoing support, and timescales on promotions.
Starting from the busy Helpdesk, moving on to client meetings, contract & facilities management, through to project management covering large mechanical engineering installs to design and management of office fit outs.
We do it all, and want you to join our journey – promoting our vision and exceeding expectations.
What We Have Available
As an employer, we create jobs & develop careers for likeminded, dedicated people of all skills, capabilities, and experiences.
Click to view and apply for each job role.
Do you enjoy working in a busy office environment, liaising with clients, planning works and establishing great working relationships?
We are seeking highly motivated people who possess the skills and a desire to assist our busy Helpdesk within our rapidly expanding Facilities Maintenance department.
You will join a team of inhouse Account Managers and will be allocated individual clients. Managing the planning of works, ordering materials, chasing quotes, and raising invoices is all part of this exciting role.
An ability to use your own initiative and confidence with excel, word and our internal database is essential.
• Ongoing training, support, and career progression.
• Office based in Hartley, Kent.
• Permit to work in UK – essential
• Competitive salary, holiday allowance, pension, and additional benefits.
Interested? Want to know more?
Send your current CV and interest to: Jane Cantwell – jobs@www.devbox1.com
We’re looking to grow our Maintenance Helpdesk team. The ideal candidate will thrive working within a fast-paced office environment, be comfortable communicating with clients and demonstrate exceptional levels of customer service.
Working closely with the maintenance team, you’ll administrate the quotation of works, answer reactive queries, order materials and liaise with in-house technicians.
This is a varied and exciting position with full training and ongoing support provided. ECMS is experiencing continued growth and career progression is fostered with a proud culture of promotion from within.
Responsibilities
• Liaise with Scheduling manager for allocation of works
• Liaise with allocated client from beginning to end, assuring updated records via CRM system
• Liaising with company engineers and subcontractors for both planned and reactive maintenance
• Assist maintenance team with permits to work, RAMS and other compliance as required
• Work closely with other members of the helpdesk and operations team to provide the best service to customers and clients
• Collate documentation to facilitate quoting and subsequent invoicing
• Advise clients on the most efficient solution, escalate where required
• Sourcing and ordering of materials
• Adhering to client SLA’s, achieving KPI’s and gaining client feedback
Requirements
• Excellent communication skills, both written and verbal. Experience within a busy office environment preferred but not essential.
• Plan, organise and prioritise workload.
• Able to work well under pressure, use initiative and work to deadlines.
• Strong communication skills. Liaise confidently with a range of suppliers, clients and colleagues.
• Proficient with Excel, Word and an ability to master in house CRM
• Managing fluctuating workloads via Microsoft Outlook using multiple shared mailboxes
• Adopting a flexible ethos to work duties with a desire to develop professionally
Interested? Want to know more?
Send your current CV and interest to: Jane Cantwell – jobs@www.devbox1.com
Do you enjoy working in a busy office environment, organising, and planning works and establishing great working relationships?
You will be involved in the daily running of an industrious support desk and be responsible for necessary documentation, reactive and client queries.
Working alongside the Account Managers you will need strong communication skills, competency with IT and ability to work to deadlines.
• Ongoing training, support, and career progression.
• Office based in Hartley, Kent.
• Permit to work in UK – essential
• Competitive salary, holiday allowance, pension, and additional benefits.
Interested? Want to know more?
Send your current CV and interest to: Jane Cantwell – jobs@www.devbox1.com
We are seeking qualified, highly motivated professional people wanting to join our rapidly expanding Facilities Maintenance department
You will join a team of inhouse technicians completing preplanned and reactive works, M&E contracts, general electrical maintenance, and repairs for individual clients, and assisting our large client portfolio within London/ South East area.
This role requires you to liaise with clients offering solutions and reporting findings to the Helpdesk team.
• Ability to work with smart phone/tablet-based job system.
• Clean driving license – essential
• Permit to work in UK – essential
• Competitive salary, branded uniform, transport, and additional benefits.
Are you customer facing, a team player and looking to work for an industry leader?
Send your current CV and interest to: Jane Cantwell – jobs@www.devbox1.com
We are seeking qualified, highly motivated professional people wanting to join our rapidly expanding Facilities Maintenance department
You will join a team of inhouse technicians completing preplanned and reactive works, plumbing maintenance and repairs for individual clients, and assisting our large client portfolio within the London/South East area.
This role requires you to liaise with clients offering solutions and reporting findings to the Helpdesk team.
• Ability to work with smartphone/tablet-based job system.
• Clean driving license – essential
• Permit to work in UK – essential
• Competitive salary, branded uniform, transport, and additional benefits.
Are you customer facing, a team player and looking to work for an industry leader?
Send your current CV and interest to: Jane Cantwell – jobs@www.devbox1.com
Would you like to join an expanding Facilities Management team, working alongside our inhouse skilled technicians.
You will be required to perform preplanned and reactive maintenance works on commercial buildings for individual clients and assisting our large client portfolio within the London/South East area.
Duties to include general painting & decorating, basic understanding of electrical, plumbing, carpentry, fixtures, and fitting repairs
• Good communication skills with clients and the office team.
• Ability to work with smartphone/tablet-based job system.
• Clean driving license – essential
• Permit to work in UK – essential
• Competitive salary, branded uniform, transport, and additional benefits.
Are you customer facing, a team player and looking to work for an industry leader?
Send your current CV and interest to: Jane Cantwell – jobs@www.devbox1.com
Register your Interest
Fill in the below form, stating your preferred job role with a few additional details, and we'll get in touch as soon as a suitable position becomes available.
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